Return & Refund Policy

1. Eligibility for Returns

• Products eligible: earrings, necklaces, candles, soaps, and other personal care or accessory items.
• Items must be unused, in original packaging, and in the same condition as received.
• Returns must be requested within 14 days of delivery.

1. Non-Returnable Items

• Used or damaged products
• Personalized or custom-made items
• Perishable goods (e.g., certain soaps or candles if specified)

1. Return Process

• Contact customer support at vasuraj389@gmail.com to initiate a return.
• Provide your order number, product details, and reason for return.
• Once approved, ship the product back at your cost unless the return is due to a defect or error.

1. Refunds

• Refunds will be processed to the original payment method within 7–10 business days after the returned item is received and inspected.
• Shipping charges are non-refundable unless the return is due to a defective or incorrect item.

1. Exchanges

• Exchanges are subject to product availability.
• Contact support for assistance with exchanges.

1. Damaged or Defective Items

• If you receive a damaged or defective product, notify customer support within 48 hours of delivery.
• Replacement or full refund will be provided after verification.

1. Contact

• For any questions regarding returns or refunds, reach out at vasuraj389@gmail.com