Return & Refund Policy

  1. Eligibility for Returns
  • Products eligible: earrings, necklaces, candles, soaps, and other personal care or accessory items.
  • Items must be unused, in original packaging, and in the same condition as received.
  • Returns must be requested within 14 days of delivery.
  1. Non-Returnable Items
  • Used or damaged products
  • Personalized or custom-made items
  • Perishable goods (e.g., certain soaps or candles if specified)
  1. Return Process
  • Contact customer support at vasuraj389@gmail.com to initiate a return.
  • Provide your order number, product details, and reason for return.
  • Once approved, ship the product back at your cost unless the return is due to a defect or error.
  1. Refunds
  • Refunds will be processed to the original payment method within 7–10 business days after the returned item is received and inspected.
  • Shipping charges are non-refundable unless the return is due to a defective or incorrect item.
  1. Exchanges
  • Exchanges are subject to product availability.
  • Contact support for assistance with exchanges.
  1. Damaged or Defective Items
  • If you receive a damaged or defective product, notify customer support within 48 hours of delivery.
  • Replacement or full refund will be provided after verification.
  1. Contact
  • For any questions regarding returns or refunds, reach out at vasuraj389@gmail.com